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Built For a Different World: The Arts Business Model Problem

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What’s your change readiness score?
Ruth Hartt Ruth Hartt

What’s your change readiness score?

For arts organizations faced with audience declines, there's a lot of pressure to recalibrate. But how ready is your organization for change? And how long will that change take?

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The for-profit sector is winning this game
Ruth Hartt Ruth Hartt

The for-profit sector is winning this game

Deeply understanding the customer by regularly gathering customer insights has become a high-stakes game. And it’s a game that the for-profit sector is currently winning. How does the arts and culture sector compare?

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6 ways to combat resistance to change
Ruth Hartt Ruth Hartt

6 ways to combat resistance to change

Leadership buy-in is crucial before real change can occur at any arts organization. On your quest to shift hearts and minds, here are six tactics to consider.

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The inclusivity imperative
Ruth Hartt Ruth Hartt

The inclusivity imperative

It’s no secret—the arts sector struggles to reflect the diversity of the real world. And the NEA’s most recent Survey of Public Participation in the Arts has the hard numbers to prove it.

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Four strategies to reach outsiders now
Ruth Hartt Ruth Hartt

Four strategies to reach outsiders now

You’ve worked hard to make your arts marketing customer centric. But it won’t actually grow your audiences if it’s only reaching your loyal followers. Are you implementing these four strategies?

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