Upcoming Webinars

Rethink your model. Rethink what’s possible.

Free Tools & Resources

  • The Value Proposition Playbook

    This workbook helps you craft a customer-first value proposition—one helps the right people instantly recognize that your offering is exactly what they need.

    It’s the first step driving real growth.

    GET THE FREE PLAYBOOK

  • The Audience-First Reset

    The biggest missteps in arts marketing are absurdly easy to fix. With The Audience-First Reset, you’ll learn how to stop pushing your product—and start pulling people in.

    Free Resource

    GET YOUR CHECKLIST HERE

  • The "Fix Your Funnel" Webinar

    Get clear on the customer journey and how it informs effective marketing strategy.

    Free Resource

    WATCH THE FREE WEBINAR

  • Customer Centricity Assessment

    Is egocentric marketing driving away your potential patrons? Get your customer centricity score and uncover key shifts for moving beyond a product-centric mindset.

    Free Resource

    TAKE THE QUIZ

  • Forward Factor

    Is your arts organization ready for change? Find out with this quick assessment. Get your change readiness score and discover what pace of change is right for your unique organization.

    Free Resource

    GET YOUR SCORE

  • Podcast

    PIVOT is a podcast dedicated to reversing audience decline through the power of customer centricity.

    Each episode brings you actionable, customer-centric strategies that you can apply to your work in real time.

    Free Resource

    LISTEN NOW

  • Blog

    Discover customer-centric insights and strategies designed to help arts organizations rethink audience engagement. Find inspiration and actionable ideas to start making meaningful shifts today.

    Free Resource

    READ THE BLOG

  • Four Essential Questions for Deeper Patron Insights

    Get four powerful questions designed to move beyond surface-level feedback and uncover deeper motivations, outcomes, and emotional drivers.

    Free Resource

    GET THE PDF